Overview
Keep your Wealthbox records up to date without manual data entry. Zocks syncs your contacts and calendar, saves meeting summaries and tasks, suggests contact updates based on your meetings, and uses your Wealthbox data to help you prepare for client meetings.
What you can do with Wealthbox and Zocks
Sync your Wealthbox contacts into Zocks
Sync your meetings from your Wealthbox calendar
Save meeting summaries to Wealthbox as Notes or Events, with tags and visibility
Create and assign tasks in Wealthbox, with due dates picked up from the meeting
Update Wealthbox contacts, including custom fields, and create new contacts from meeting insights
Start and manage Wealthbox workflows from Zocks
Prepare for meetings, get answers with Ask Anything, and fill Zocks Forms using your Wealthbox data
Save follow-up emails to Wealthbox
Connect Wealthbox
In Zocks, go to Integrations.
Find Wealthbox and select Connect.
Sign in to Wealthbox and allow Zocks access.
Once connected, you can manage the integration any time from Integrations → Wealthbox → Manage. Your personal options, such as contact and calendar sync, are on the Your Settings tab.
How contact sync works
Contact sync brings your Wealthbox contacts into Zocks so they can be linked to meetings, used in meeting prep, and matched when you save notes.
To turn it on, go to Integrations → Wealthbox → Manage → Your Settings → Contact Sync and turn on Synchronize your contacts automatically. By default, every contact visible to your Wealthbox login is synced. You can narrow this down with Filters:
Please note: A Wealthbox contact syncs to Zocks only when it has a valid email address. Zocks uses the contact's Primary email. If none is marked as primary, Zocks uses the first email listed.
Sync runs every 30 minutes and picks up contacts that were added or changed since the last run, so new contacts can take up to half an hour to appear in Zocks.
Bring client tiers into Zocks
Zocks can save your client tier (for example A, B and C clients) from Wealthbox onto the contact in Zocks. This powers client-tier analytics, such as how much of each advisor's time goes to each tier.
Go to Your Settings → Contact Sync.
Under Tiers, select the Wealthbox tags that define your client tiers, and select Save.
The tier info comes over with the next contact sync.
Please note: This is a user-level setting, so each user needs to set it up in their own account.
Sync your Wealthbox calendar
If you keep your meetings in Wealthbox, Zocks can sync them straight from your Wealthbox calendar. To turn it on, go to Integrations → Wealthbox → Manage → Your Settings → Calendar Sync and turn on calendar synchronization.
Your Wealthbox meetings then appear in Upcoming Meetings, ready for meeting prep, and your AI Assistant can join them automatically.
Private events: Meetings marked Private in Wealthbox show as Private in Zocks, carrying over the event's private/busy setting.
Event filters: To make sure your AI Assistant joins the right meetings, set up filtering and auto-join options. See Invite your AI Assistant to meetings and setup Event Filters.
Choose how clients are added to your meetings
Under Meeting attendees, choose which Wealthbox field Zocks uses to add clients to your meetings:
Invite (default): adds the contacts invited to the Wealthbox event.
Related To: adds the contacts linked in Related To. Advisors invited to the event are still added. Use this if a scheduling tool fills in Related To for you.
Invite and Related To: adds contacts from both fields. Each contact is only added once.
Important notes
From Related To, Zocks adds contacts only, not households or projects.
Contacts need an email address in Wealthbox to be matched.
Recurring meetings from Wealthbox won't be synced. Individual meeting instances still sync normally.
How Zocks uses your Wealthbox data
Zocks reads your Wealthbox data and uses it as context for Meeting Prep, Ask Anything and Forms, as well as Email Replies and Client Questions on Ultimate plans. For each contact, Zocks reads:
Notes: the 20 most recently updated, with their full content
Events: the 10 most recent, with title, description, and start and end time
Tasks: 7 open and 3 completed, with name, description and due date
Workflows: up to 50 on the contact
The contact record, including custom fields. Custom fields come through automatically, with nothing to set up in Zocks.
If the contact belongs to a household, Zocks also reads the household's notes, events and tasks.
Important notes
The limits are by count, not by time. There's no "last X months" window.
Zocks doesn't read Wealthbox email history, documents or activity.
Notes can't be filtered by type, so if your firm logs text messages as notes, those count toward the 20 notes.
Save meetings to Wealthbox
After a meeting, you can save the meeting summary, tasks and follow-up emails to Wealthbox from the meeting in Past Meetings.
Save meeting summaries
Open the meeting in Past Meetings, select Export, and choose the Wealthbox Contact or Household to save to. Households always appear in the dropdown, with no extra setup needed. If a Wealthbox event within a week of the meeting has the contact or household set in Related To, the event appears in the dropdown too.
Before saving, you can set:
Tags: pick existing Wealthbox tags or create new ones. The "Zocks" tag is always added.
Visibility: Everyone by default. You can change it per save, for example to your team's visibility group.
Your Zocks admin decides whether meeting summaries are saved to Wealthbox as a Note (the default) or as an Event. Either way, the summary is linked to the contact, household or trust you pick.
Please note: Some firms add an AI disclaimer line to saved notes as a compliance setting at the parent account level. If your firm has one, it can't be removed from individual accounts.
Save tasks
Tasks are saved as native Wealthbox Tasks linked to the contact. Before saving, you can set:
Due date: if a date comes up in the meeting (for example "December 15th" or "next month"), Zocks uses it. Otherwise, it uses your default due date.
Assigned to: defaults to you, and can be any Wealthbox user.
Priority: Medium by default.
Category: your firm's own Wealthbox task categories.
Status
To set your default due date, go to Integrations → Wealthbox → Manage → Your Settings → Task and set the duration and unit of time.
Good to know
You can merge several tasks into one before saving them to Wealthbox.
Save follow-up emails
Follow-up emails can be saved to Wealthbox as a Note. Sending and drafts go through your connected Outlook or Gmail account, since Wealthbox doesn't have its own email.
Update and create Wealthbox contacts
To update or create contacts, open the meeting in Past Meetings and select the Wealthbox icon next to the contact's name.
Based on what came up in the meeting, Zocks suggests updates to Wealthbox contact fields, including custom fields. You see the current Wealthbox value next to what Zocks captured, choose which fields to update, and confirm.
Supported custom field types are text, date, checkbox, and dropdown (picklist).
Zocks can also create new Wealthbox contacts, for example a prospect or a family member mentioned in the meeting.
Your Zocks admin can allow or turn off contact creation and contact updates for your firm under Integrations → Wealthbox → Manage → Admin.
Please note: New contacts created from Zocks aren't automatically linked to a household in Wealthbox.
Wealthbox workflows
Start Wealthbox workflows from your meetings, see which ones Zocks suggests based on what was discussed, and complete workflow steps without leaving Zocks. Workflows you start from Zocks are attached to the contact in Wealthbox.
To manage workflows, open the meeting in Past Meetings and select the Wealthbox icon next to the contact's name.
The Manage Workflows in Wealthbox window has three tabs: Suggestions, New Workflow and Running Workflows.
Start a suggested workflow
The Suggestions tab lists the workflows Zocks recommends based on the meeting details. Each suggestion comes with a description prefilled from the meeting.
Review the Description and edit it if needed.
Add Labels if you use them.
Optionally, pick a Start date.
Choose whether to Notify users.
Select Start Workflow.
To get a fresh set of suggestions, select Rerun.
Start any other workflow
The New Workflow tab lists your firm's Wealthbox workflow templates. Expand the one you need, fill in the description, labels and start date, and select Start Workflow.
Track and complete workflow steps
The Running Workflows tab shows the contact's workflows with their status (Running or Completed) and every step. To complete the current step, select Mark step as completed.
When something in the meeting completes a step of a running workflow, Zocks also shows that step on the Suggestions tab, with the meeting detail behind it, for example that the client already received and read the agenda. Review it and select Mark step as completed.
FAQs
Some of my clients share an email address, or don't have one. Can they still sync?
Some of my clients share an email address, or don't have one. Can they still sync?
Not today. Zocks matches contacts across your connected systems by email, so each contact needs its own valid email address to sync. This also applies to households and businesses.
Can I see only my own book, based on Wealthbox visibility groups?
Can I see only my own book, based on Wealthbox visibility groups?
No. Wealthbox doesn't let Zocks filter contacts by visibility group, so contact sync includes every contact visible to your Wealthbox login. You can narrow the sync with the filters under Your Settings → Contact Sync.
Can I use my Wealthbox task templates?
Can I use my Wealthbox task templates?
No. Wealthbox doesn't make task templates available to integrations, so there's no template option when saving tasks.
Can Zocks Forms data be saved to Wealthbox fields?
Can Zocks Forms data be saved to Wealthbox fields?
Yes. Forms data can be mapped to Wealthbox fields. Contact your Implementation Manager or Support for more details.
Can I connect Wealthbox and another CRM at the same time?
Can I connect Wealthbox and another CRM at the same time?
Yes. You can connect both and choose where your notes are saved.
Troubleshooting
A contact from Wealthbox isn't showing in Zocks
A contact from Wealthbox isn't showing in Zocks
Check that the contact has a valid email address and matches your filters under Your Settings → Contact Sync.
Wait up to 30 minutes. Contact sync runs every half hour.
If it still doesn't appear, contact our Support Team.
A client isn't showing on the meeting
A client isn't showing on the meeting
Scheduling tools often add the client to the Related To field instead of Invite. Go to Your Settings → Calendar Sync and set Meeting attendees to Related To or Invite and Related To. Also check that the client is synced to Zocks as a contact.
A Wealthbox event isn't showing in the save dropdown
A Wealthbox event isn't showing in the save dropdown
The dropdown only shows Wealthbox events within a week of the meeting that have the contact or household set in Related To. In Wealthbox, add the contact or household to the event's Related To field, then open the save dropdown again.
Availability
Available on all plans.
Need more help?
Chat with us: Click the messenger icon in the lower-right corner of Zocks, the Zocks website, or the Help Center
Email us: [email protected]
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